Why Your Business Isn't Showing Up on Google Maps

Diagnose in this order

1. 1

   Is the listing verified?

   Unverified profiles have severely limited visibility. Check the status in your profile dashboard.

2. 2

   Is it suspended?

   Suspensions often follow a name change, address change, or a guideline violation like keyword stuffing. You'll usually see a notice.

3. 3

   Are there duplicates?

   Two listings for one location split signals and can suppress both. Search your name, address and old phone numbers.

4. 4

   Is the category wrong?

   A profile categorized for something adjacent won't surface for your core searches.

5. 5

   Is it a proximity issue?

   If you rank near your pin but not further out, you're visible — just not far enough. That's a prominence problem, not a broken listing.

6. 6

   Are you checking wrong?

   Searching your own name on your own device gives a personalized result. Use grid tracking instead.

7. 7

   Is the market simply denser?

   In saturated urban categories, competitors with hundreds of recent reviews take real time to displace.

Less obvious causes

• Address hidden incorrectly, or shown when it should be hidden for a service area business
• Pin dropped in the wrong place — sometimes a parking lot or the wrong side of a building
• Conflicting NAP data across major directories
• A competitor's edit suggestion that was accepted
• Recently moved location with stale citations pointing to the old address